1. Introduction
Welcome to TruckerWallet (“we”, “us”, “our”). We build tools for truck drivers and small fleets to manage trips, loads, income & expenses, and to visualize analytics. This Privacy Policy explains what data we collect, how we use it, and the choices you have. By using our mobile or web application and related services (the “Services”), you agree to this Policy.
2. Who we are & contacts
Controller: [Company/Developer Name], [Registered Address], [Country]. Email: privacy@truckerwallet.com. If applicable, our EU representative / DPO: [Name/Email].
3. Data we collect
- Account data: name, email, password hash, region/language, subscription status, support interactions.
- Trip & business data: trips, loads, routes, distances, rates, revenue/expense entries (fuel, repairs, payroll, parking, etc.), categories, attachments/notes.
- Device & usage data: app version, device model/OS, settings, in-app events, crash logs, IP-derived coarse location (city/country), and standard HTTP metadata.
- Payment data: managed by the Apple App Store. We receive limited info (e.g., subscription product, renewal/cancellation status) but not full card details.
- Cookies & similar tech (web): essential cookies for sign-in and preferences; optional analytics cookies where allowed.
4. Why we process data (purposes & legal bases)
- Provide the Services (create/maintain your account; store trips, loads, entries; show analytics). Legal basis: performance of a contract (Art. 6(1)(b) GDPR).
- Payments & subscriptions (verify purchase, manage access, handle renewals). Legal basis: contract; legitimate interests.
- Improve and secure (diagnostics, crash logs, usage analytics, fraud/spam prevention). Legal basis: legitimate interests (service quality & security).
- Communications (product updates, service notices, support). Legal basis: contract; legitimate interests; consent where required.
- Legal compliance (tax, accounting, regulatory requests). Legal basis: legal obligation.
- Marketing (newsletters, promotions) only with your consent where required; you can opt out at any time. Legal basis: consent / legitimate interests per local law.
5. How we use analytics & financial calculations
Visualizations (net/gross profit, category breakdowns, comparisons, top trips) are produced from your inputs and selected assumptions. They are estimates for management purposes, not accounting or tax advice.
6. Sharing your data
- Service providers: hosting, analytics, crash reporting, email delivery, and customer support tools under data processing agreements.
- App Store (Apple): for purchases, renewals, and refunds per Apple policies.
- Business transfers: if we merge, sell assets, or reorganize, data may transfer under this Policy’s protections.
- Legal/dispute: where required by law, to protect rights, prevent fraud/abuse, or respond to lawful requests.
- We do not sell personal data.
7. International transfers
Your data may be processed in countries outside your own. Where required, we use appropriate safeguards (e.g., EU Standard Contractual Clauses) and assess local laws to protect your rights.
8. Data retention
- Account & trip/business data: kept while your account is active. On deletion request, we delete or anonymize within a reasonable time unless retention is required by law.
- Diagnostics/logs: typically 12–24 months, unless needed longer for security/abuse investigations.
- Transactional/subscription records: retained as required by tax/accounting laws.
9. Your choices & rights
Subject to local law (including GDPR for EEA/UK), you may have the right to:
- Access a copy of your personal data;
- Rectify inaccurate or incomplete data;
- Erase data (“right to be forgotten”);
- Restrict or object to processing;
- Data portability;
- Withdraw consent at any time (where processing is based on consent);
- Lodge a complaint with a supervisory authority (e.g., in the EEA: your local DPA).
To exercise rights, email privacy@truckerwallet.com. For App Store subscriptions, manage renewals/cancellations in your Apple ID settings.
10. Security
We use administrative, technical, and organizational measures appropriate to the risk (e.g., encryption in transit, access controls). No system is 100% secure; you should keep your credentials confidential and use strong passwords.
11. Children
The Services are not directed to children under 16 (or the minimum age in your jurisdiction). We do not knowingly collect such data. If you believe a child has provided data, contact us to remove it.
12. Cookies & similar technologies
We use essential cookies for authentication and preferences. With consent where required, we may use analytics cookies to understand usage and improve the product. You can manage cookies in your browser; disabling some may affect functionality.
13. Third-party links & integrations
Our Services may link to or integrate with third-party services (e.g., maps, cloud storage). Their privacy practices are governed by their own policies; we are not responsible for them.
14. Changes to this Policy
We may update this Policy to reflect changes in our practices or legal requirements. If changes are material, we will provide reasonable notice (e.g., in-app notice or email). The “Effective date” above indicates the latest version.
15. How to contact us
Email: privacy@truckerwallet.com | Address: [Company Address] | For EEA/UK queries, you may also contact your local supervisory authority.